Privacy Policy
DDVAPES is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information.
1. Information We Collect
We may collect and process the following information:
- Personal Information: such as your name, email address, phone number, and mailing address.
- Technical Information: including IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Access Information: including the URLs you visited on our site, clickstream data, products you viewed or searched for, page response times, download errors, time spent on certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
- Comments and Feedback: when you leave comments or provide feedback on our site, we collect this information.
2. Use of Information
We use the information collected for the following purposes:
- Providing and Improving Services: to process orders, provide customer support, and improve our website and services.
- Personalizing Experience: to personalize your experience based on your preferences and browsing history.
- Communication: to communicate with you about order status, product updates, promotions, and news.
- Security and Fraud Prevention: to protect our users, employees, and business from fraud and illegal activities.
3. Information Sharing
We do not sell, trade, or transfer your personal information to third parties, except in the following cases:
- Legal Requirements: when required by law or to protect our legal rights, we may disclose your information.
- Service Providers: we may share your information with trusted third-party service providers who assist us in operating our business and providing services.
- Business Transfers: in the event of a sale, merger, or reorganization of our business, we may transfer your information.
4. Cookies
We use cookies and similar technologies to collect information and improve your user experience. You can manage the use of cookies through your browser settings.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, and as permitted by law. Typically, your information will be retained during your use of our services and for a reasonable period thereafter.
7. Your Rights
Under applicable privacy laws, you have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your personal information.
- Object to or restrict our processing of your personal information.
- Withdraw your consent to our processing of your personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly.
9. Contact Us
If you have any questions about this Privacy Policy or need to exercise your rights, please contact us at:
Email: [email protected]
Address: No. 2A034, No. 2 Huangma Buzhou Shi Road, xixiang, Baoan District, Shenzhen City, Guangdong Province, China
